Modify Existing User Accounts

As a Cogmotive Office 365 Reports administrator you can modify the user accounts of your staff.  This enables you to:

  • Disable Two-Factor Authentication for staff who are unable to log in
  • Reset Passwords
  • Change Email Address, Name or Contact Details

To modify a user account firstly log in to the reporting application as an Administrator.

Now click the User Management link in the left hand navigation menu or at the top of the screen.  This will show you all the users with access to your Office 365 Reporting application.

Click the Modify button next to the user account you wish to edit.

You can now make changes to the user account using the form provided.

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